RSA Group

The Profreshionals®

Frequently Asked Questions

What is enterprise development?

Enterprise Development is to assist and accelerate the development and sustainability to create financial independence for emerging farmers. RSA creates an educational platform that nurtures a holistic understanding of distribution and marketing processes and at the same time endeavors to provide farming advice where possible.

Why corporate social Investment?

RSA Group is actively involved in improving the lives of South Africans. Corporate Social Investment is our commitment to contributing to healthy food security and the needs of orphans, the destitute, vulnerable people, the trodden down and the disadvantaged. Our aim is social upliftment and putting back self worth using the availability of our resources.

What is merchandising?

RSA applies professional retail merchandising principals on the market. Visual merchandising requires an understanding of the brand, the buyer,the product and how to segment it and present it to its best advantage to drive sales. You need to capture the attention of all buyers by using themes, variation, unusual displays and by applying the elements and principles of design, as no one wants to have boring product display. Visibility, sequencing, signage and atmosphere on the sales floor help to buid the brand in the eyes of the buyers.

What is price integrity?

Price Integrity is the free intersection of supply and demand, the uncontaminated discovery of price for a product for that moment in time. The real price without any manipulation.

Are there many buyers on markets to buy my produce?

There are 10,000-20,000+ registered buyers on each of the five (5) main Fresh Produce markets. The buyers range across LSM 1-10. There are more than 3,500 registered buyers on Mooketsi&Polokwane market. Free access, no barriers for any buyer to buy on the Fresh Produce market.

What is business intelligence?

The effective conveying of information into intelligence is becoming central to the future success of any organisation. Delivering business intelligence involves the collection,conversion and collation of various diverse data sets. RSA employs various tools to deliver information services to traders (salesmen),growers, management,industry bodies and the public

What is horizontal integration?

The principal remains the owner of the product as far down the channel as possible in this horizontal integration process. The RSA Group trade routes in this horizontal integration process is unique in the fresh fruit and vegetable industry.

Are any farmers shareholders in the RSA group?

No outside party such as farmers,buyers or outside investors are shareholders in the RSA Group All shareholders are employees of the RSA Group

How do I know what my stock balances are?

The salesmen responsible for the producers' stock must communicate openly with their producers. Each salesman sends a daily summary of sales to producers via fax or email.

Where do I get average prices of the market's sales?

Producers can contact their salesperson and request market information. Producers can also subscribe to www.technofresh.co.za for market averages.

What is an Account Sale?

An Account Sale is the tax invoice documenting the full transaction history from receiving of produce to final payment. Account Sales are valid tax invoices. Producers can subscribe to www.technofresh.co.za to receive their account sales electronically. Producers can also receive their data electronically.

What is a GRN?

GRN stands for 'Goods Received Note' (Also called a consignment number). This is a unique number allocated by the system for each product line on the producer's delivery note.All payments and deductions from the floor are recorded against this number. It is very important to provide this number with all queries about sales and payments.

How do I mark my produce?

The following regulations were published by the Department of Agriculture.

OBJECTIVE OF THE REGULATIONS

• To provide an objective approach towards establishing effective and practical quality norms. • Through product classification and/or grading, consumer confidence is encouraged. • The trade is able to purchase specified quality products over time and distance. • Allow for greater market transparency. • Provision of a consistent quality when purchasing a specific grade or class. • Competition on an equal footing with imported products.

The regulation comprises the following sections: Quality specification (Grading ) Containers Packing and Marking Requirements Sampling Procedures Methods of inspection Requirements for containers:

Containers in which fresh vegetables are packed shall be: - intact, clean, suitable and strong - not impart a taste or odour - be free from foreign matter

In the case of containers that are re-used, (i) use materials that can be cleaned and disinfected (container material) (ii) they should be clean Same quality, cultivar and size shall be packed together in the same container. Vegetables in the same container shall be uniform. Different types of fresh vegetables may be packed together in the case of consumer packages. The visible part of the contents shall be representative of the entire contents. Each container shall be packed firmly and to capacity.

Markings should be clear and in legible block letters and the marking should be grouped on the same side with the following: Name or Trademark Physical or postal address Class Total number of consumer packages Nett mass Name of type of vegetable if contents not visible In case of loose quantities, class, size group and country of origin shall be indicated on a notice board In the case where containers are packed in carrier or bulk containers, each carrier container shall be marked with the above-mentioned markings and the number of containers.

PUC CODES: All growers need to HAVE A REGISTERED PUC/PHC Code: Contact person for FBO/PUC codes:
Bernard Magagula Tel. 012 319 6512 Mobile: 084 468 1667 http://www.nda.agric.za/pages/sideMenu/FoodSafety.html

How/where do i register my farm with the market agent?

To register, a producer needs to contact the relevant market's administration and arrange a PRODUCER ID. A producer ID is the unique number that will be used for receiving and recording of stock, and payment of all consignments. This number needs to be indicated on all the delivery documentation and correspondence. Producers also need to inform RSA's administration office (queries@rsa.co.za )that you are planning to deliver produce. You will be required to provide your banking details for the payment(EFT) of proceeds from sales of your produce.

How do I mark my produce?

The following regulations were published by the Department of Agriculture.

OBJECTIVE OF THE REGULATIONS

• To provide an objective approach towards establishing effective and practical quality norms. • Through product classification and/or grading, consumer confidence is encouraged. • The trade is able to purchase specified quality products over time and distance. • Allow for greater market transparency. • Provision of a consistent quality when purchasing a specific grade or class. • Competition on an equal footing with imported products.

The regulation comprises the following sections: Quality specification (Grading ) Containers Packing and Marking Requirements Sampling Procedures Methods of inspection Requirements for containers:

Containers in which fresh vegetables are packed shall be: - intact, clean, suitable and strong - not impart a taste or odour - be free from foreign matter

In the case of containers that are re-used, (i) use materials that can be cleaned and disinfected (container material) (ii) they should be clean Same quality, cultivar and size shall be packed together in the same container. Vegetables in the same container shall be uniform. Different types of fresh vegetables may be packed together in the case of consumer packages. The visible part of the contents shall be representative of the entire contents. Each container shall be packed firmly and to capacity.

Markings should be clear and in legible block letters and the marking should be grouped on the same side with the following: Name or Trademark Physical or postal address Class Total number of consumer packages Nett mass Name of type of vegetable if contents not visible In case of loose quantities, class, size group and country of origin shall be indicated on a notice board In the case where containers are packed in carrier or bulk containers, each carrier container shall be marked with the above-mentioned markings and the number of containers.

PUC CODES: All growers need to HAVE A REGISTERED PUC/PHC Code: Contact person for FBO/PUC codes: Bernard Magagula Tel. 012 319 6512 Mobile: 084 468 1667 http://www.nda.agric.za/pages/sideMenu/FoodSafety.html